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Tenant Settings Operations

Typical maintenance actions

  • rotate CPI or OAuth credentials
  • switch URLs or host headers after landscape changes
  • adjust message retrieval or hot-window behavior
  • change archive retention or job intervals
  • review access visibility after role or group changes

Operational risks

  • saving connection changes without retesting them
  • breaking a running tenant by changing source mapping unexpectedly
  • exposing stale UI state if refresh pauses are misunderstood
  • changing visibility assignments without checking affected users

Recommended post-change checks

  • run the relevant connection test
  • confirm the tenant remains enabled
  • wait for the next worker cycle and verify runtime data still updates
  • open alerts, messages, and packages to confirm downstream behavior