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Admin Notifications

This page maps the company-scoped notification surfaces in the admin area.

Covered routes

  • /admin/email
  • /admin/email/logs
  • /admin/ticketsystems
  • /admin/templates
  • /admin/templates/alerts
  • /admin/templates/reports

Surface matrix

Route Primary purpose Technical note
/admin/email configure delivery settings and test connectivity persists company-scoped email settings and connection state
/admin/email/logs inspect rendered messages and delivery outcome exposes preview text, preview HTML, and delivery status
/admin/ticketsystems manage external escalation targets extends notification routing beyond email
/admin/templates manage reusable template inventory shared template layer for concrete subtypes
/admin/templates/alerts shape alert-facing message content strongly tied to alert delivery expectations
/admin/templates/reports shape report-facing generated output tied to scheduled or on-demand report flows

Value matrix

Topic Values or examples seen in code Operational meaning
email log status PENDING, SENT, FAILED, SKIPPED indicates delivery lifecycle for one rendered email
scope behavior company settings with optional broader superadmin view company-local defaults should stay separate from platform policy

Technical shape

The notification area mixes company-local configuration, delivery review, and template management. It stays in company scope and should not redefine platform-global defaults.